Privacy Policy – How p977 Protects Your Data

1  Introduction

This Privacy Policy ("Policy") applies to p977, operated at https://p977.net, including all associated subdomains, mobile interfaces, and ancillary services offered under the p977 brand. p977 is Pakistan's premier crypto casino and sports betting platform, serving players who enjoy cricket betting, PSL markets, live dealer games, Dragon Tiger Luck, Blackjack, and 1,200+ slot titles.

This Policy describes how p977 collects, processes, stores, shares, and protects personal data belonging to registered account holders, site visitors, and any individual who interacts with the p977 platform in any capacity. It also sets out your rights under applicable data protection standards and the mechanisms available to you for exercising those rights.

By registering on p977 or continuing to use the platform, you acknowledge that you have read and understood this Policy and that you consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of p977 immediately.

2  Data We Collect

p977 collects personal data through several channels: account registration, identity verification, payment processing, platform usage, and communications with our support team. The categories of data we collect are described below.

2.1 Registration Data

When you create a p977 account, we collect the following information:

• Full legal name
• Date of birth (used to verify you are 21 years of age or older)
• Email address
• Phone number
• Country of residence and city (e.g., Karachi, Lahore, Islamabad, Faisalabad)
• Username and encrypted password
• Preferred currency and language settings

2.2 Identity Verification (KYC) Data

To comply with our anti-money-laundering (AML) obligations and to verify that all players meet the 21+ age requirement, p977 may request the following identity documents:

• Government-issued identity document (National ID card, passport, or driving licence)
• Proof of residential address (utility bill or bank statement dated within three months)
• Proof of payment method (wallet screenshot or bank statement header)
• Selfie or live photo for biometric matching during enhanced KYC

2.3 Financial & Transaction Data

p977 records all financial transactions conducted through the platform, including:

• Deposit amounts, timestamps, and payment methods used (Bitcoin, USDT, JazzCash, EasyPaisa, HBL, UBL, Meezan Bank)
• Withdrawal requests, amounts, and destination wallet addresses or bank account references
• Bonus credits, wagering activity, and balance history
• Cryptocurrency wallet addresses associated with your account

2.4 Technical & Usage Data

When you access p977, our servers automatically record certain technical data:

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser version
• Session duration, pages visited, and features used
• Game activity logs, bet history, and RNG audit trails
• Cookies and similar tracking technologies (see Section 7)

2.5 Communications Data

When you contact p977 support — whether by live chat or email — we retain records of those communications, including the content of messages, timestamps, and any attachments provided. This data is used to resolve your query and to improve support quality.

3  How We Use Your Data

p977 uses the personal data it collects for the following clearly defined purposes. We do not use your data for any purpose that is incompatible with those described below without first obtaining your explicit consent.

• Account Operation: To create, maintain, and manage your p977 account, including authentication and account security.
• Age & Identity Verification: To confirm that you are 21 years of age or older and that your identity matches the registration information provided.
• Payment Processing: To process deposits and withdrawals via Bitcoin, USDT, JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, and to reconcile transaction records.
• Regulatory Compliance: To meet our obligations under applicable AML legislation, responsible gaming regulations, and international licensing requirements.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and unauthorised account access.
• Customer Support: To respond to queries, resolve disputes, and deliver assistance via live chat and email.
• Platform Improvement: To analyse usage patterns, diagnose technical issues, and improve the p977 platform experience for Pakistani players and our broader international user base.
• Responsible Gaming: To monitor account behaviour for signs of problem gambling, to apply player-configured limits, and to enforce self-exclusion elections.
• Marketing Communications (Opt-in Only): To send you promotional offers, bonus notifications, and platform updates — only where you have explicitly consented to receive such communications. You may withdraw consent at any time.

4  Legal Basis for Processing

p977 processes your personal data on one or more of the following legal grounds, depending on the specific processing activity:

• Contractual Necessity: Processing required to perform our contract with you — including account operation, payment processing, and delivering gaming services.
• Legal Obligation: Processing required to comply with applicable law — including KYC/AML procedures, age verification, and regulatory reporting.
• Legitimate Interests: Processing carried out in pursuit of p977's legitimate business interests — including fraud prevention, security monitoring, and platform analytics — where those interests are not overridden by your fundamental rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

5  Data Sharing & Third Parties

p977 does not sell, rent, or trade your personal data. We share data with third parties only to the extent strictly necessary for the purposes described in this Policy, and only with parties who are contractually bound to handle your data to an equivalent standard of protection.

5.1 Categories of Third-Party Recipients

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive the transaction data necessary to process deposits and withdrawals. Cryptocurrency transactions are processed on-chain; blockchain data is publicly visible by the nature of the technology.
• KYC Verification Providers: Third-party identity verification services receive your KYC documents to perform automated and manual identity checks. These providers operate under strict data processing agreements.
• Game Software Suppliers: Providers of the casino games, live dealer streams, and sports data feeds available on p977 may receive session and wager data necessary for game delivery and RTP auditing.
• Regulatory & Law Enforcement Authorities: p977 will disclose personal data to competent authorities where required by law, pursuant to a valid legal order, or where disclosure is necessary to prevent serious harm.
• Fraud Prevention Networks: Aggregated, pseudonymised risk signals may be shared with industry fraud prevention networks to protect the broader gaming ecosystem.

6  Crypto & Payment Privacy

p977 understands that many Pakistani players choose Bitcoin and USDT deposits specifically because of the enhanced privacy and transaction autonomy that cryptocurrency offers. We respect that preference and have designed our payment processes accordingly.

6.1 Crypto Deposit Privacy

Bitcoin and USDT (TRC-20 and ERC-20) deposits to p977 are processed directly to on-chain wallet addresses. p977 records the wallet address and transaction hash associated with each crypto deposit for AML audit purposes. We do not share your wallet address with third parties except where required by law or by the AML obligations described in Section 5.

6.2 Traditional Payment Privacy

Deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank require your mobile number or bank account reference. These details are retained by p977 only to the extent necessary for transaction processing, dispute resolution, and regulatory compliance. We do not store full bank account numbers in plaintext; sensitive payment references are tokenised within our payment systems.

7  Cookies & Tracking Technologies

p977 uses cookies and similar technologies to operate the platform, maintain your session, and understand how players use the site. The categories of cookies in use are as follows:

p977 does not use advertising cookies or third-party tracking pixels for the purpose of serving targeted advertisements. You may manage your cookie preferences at any time through the cookie settings panel accessible in the footer of the p977 platform. Withdrawing consent for non-essential cookies will not affect your ability to access or use p977's core gambling services.

8  Data Retention

p977 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:

• Account Data: Retained for the duration of your active account, plus a minimum of five years following account closure to meet AML record-keeping obligations.
• KYC Documents: Retained for a minimum of five years from the date of verification, or longer where required by the applicable regulatory authority.
• Transaction Records: Retained for a minimum of five years from the date of each transaction.
• Support Communications: Retained for three years from the date of the communication, or longer where the communication relates to an unresolved dispute.
• Technical Logs: Retained for 90 days for routine security monitoring purposes, extended where a security incident is under investigation.
• Marketing Consent Records: Retained for the duration of your marketing opt-in, plus two years following any withdrawal of consent, to evidence the lawfulness of prior communications.

At the end of the applicable retention period, personal data is securely deleted or anonymised in accordance with p977's data destruction procedures.

9  Security Measures

p977 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key measures include:

• TLS 1.3 encryption for all data transmitted between your device and p977 servers.
• AES-256 encryption for sensitive data stored at rest, including KYC documents and payment references.
• Multi-factor authentication options for player accounts, including TOTP-based authenticator app support.
• Role-based access controls ensuring that p977 staff can only access personal data strictly necessary for their job function.
• Regular penetration testing and vulnerability assessments conducted by independent security firms.
• Real-time intrusion detection and anomaly monitoring on all production infrastructure.
• Strict vendor due diligence for all third-party processors handling p977 player data.

10  Your Data Rights

As a p977 player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team via live chat or at the email address listed in Section 14. p977 will respond to all valid data subject requests within 30 calendar days.

Please note that some rights — particularly erasure — may be limited where p977 has an overriding legal obligation to retain data, such as AML record-keeping requirements applicable to gambling operators.

11  Minors & Age Policy

p977 is strictly an adult platform. Registration, access, and use of any p977 service is prohibited for individuals under the age of 21 years. p977 does not knowingly collect personal data from minors. If p977 discovers that an account belongs to a person under 21, the account will be immediately closed, all personal data associated with it will be deleted beyond what is required for legal record-keeping purposes, and any deposited funds will be returned to the originating payment method.

If you believe a minor has accessed or registered on p977, please contact our support team immediately at the address listed in Section 14. We treat all such reports as a priority.

12  International Data Transfers

p977 operates as an internationally licensed platform. Your personal data may be processed by p977 infrastructure or third-party service providers located outside of Pakistan. Where data is transferred internationally, p977 ensures that appropriate safeguards are in place to maintain an equivalent level of data protection, including contractual clauses that bind the recipient to data protection obligations consistent with this Policy.

By using p977, you consent to the transfer of your personal data to countries outside Pakistan for the purposes described in this Policy. p977 does not transfer data to jurisdictions that lack adequate data protection frameworks without implementing compensating contractual safeguards.

13  Changes to This Policy

p977 reserves the right to update this Privacy Policy at any time. When material changes are made, registered players will be notified by email and via an in-platform notification prior to the changes taking effect. The updated Policy will be published on this page with a revised effective date at the top of the document.

Your continued use of p977 following the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with a revised Policy, you must cease using p977 and may close your account in accordance with the account closure procedure described in our Terms & Conditions.

We recommend bookmarking this page and reviewing it periodically, particularly when you receive a change notification. The history of Policy versions is available on request from our support team.

14  Contact & Data Requests

For any questions, concerns, or requests relating to this Privacy Policy or the personal data p977 holds about you, please contact us through the following channels:

• Live Chat: Available 24/7 directly within your p977 account dashboard — the fastest way to reach us.
• Email: [email protected] (plain text — not a clickable link). Response within 2 hours during business hours; formal data subject requests acknowledged within 48 hours.

When submitting a data subject request by email, please include your registered account username and a brief description of your request to help us process it efficiently. We may ask you to verify your identity before actioning your request to ensure we are responding to the correct individual.

p977's support agents are well-acquainted with the needs of Pakistani players, including queries relating to JazzCash and EasyPaisa payment data, PSL betting history records, and crypto wallet address privacy.